Best Auto Repair, Urbandale

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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 4:30PM
  • Sun Closed

CODE OF ETHICS

  • To perform high-quality repair at a fair price.
  • To give the customer a price estimate for work to be performed.
  • To use only proven high-quality merchandise.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To follow state regulations.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's concerns

What People Say About Us

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    Great service, nice employees

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    Looked my car for free to see what the problem was. Gave me a break down what was wrong and how much it would cost.

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    They're very honest and do excellent work they give you a lot of details about what you need done before they start it they let you know information about everything great place to take your car

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    We were passing through town and needed last minute help. Kyle was very busy and the store was closing soon but he worked hard with a good attitude to get my problem resolved. Very much appreciated him!!!

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    Love these guys. Honest, good prices, and quick service!

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    Really helpful friendly guys working there tail off to keep people on the road! Thanks guys!

Call us for service: 515-255-1797

ACDelco
ASE (Automotive Service Excellence)
BBB Accredited Business
NFIB (National Federation of Independent Business)
BG Products
Interstate
Motorcraft
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