Best Auto Repair, Urbandale

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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 4:30PM
  • Sun Closed

CODE OF ETHICS

  • To perform high-quality repair at a fair price.
  • To give the customer a price estimate for work to be performed.
  • To use only proven high-quality merchandise.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To follow state regulations.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's concerns

What People Say About Us

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    Great service, nice employees

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    Looked my car for free to see what the problem was. Gave me a break down what was wrong and how much it would cost.

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    They're very honest and do excellent work they give you a lot of details about what you need done before they start it they let you know information about everything great place to take your car

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    We were passing through town and needed last minute help. Kyle was very busy and the store was closing soon but he worked hard with a good attitude to get my problem resolved. Very much appreciated him!!!

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    Love these guys. Honest, good prices, and quick service!

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    Really helpful friendly guys working there tail off to keep people on the road! Thanks guys!

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    Absolutely love Kyle. One of the best if not thee best.

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    Great guys! Kyle and Travis are super knowledgeable and very fairly priced!!

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    They did a great job on my pick up at a good price!!!

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    Kyle the owner was so awesome! He was quick to get my car in and out of his shop in a decent amount of Time. He also was very good at explaining what needed to be done to my car and the best way to get it fixed without breaking the bank! I will recommend this shop to anybody with confidence!

Call us for service: 515-255-1797

ACDelco
ASE (Automotive Service Excellence)
BBB Accredited Business
NFIB (National Federation of Independent Business)
BG Products
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